Mail Forwarding
Have letters and parcels sent to your UK address and forwarded to you anywhere in the world.
- Daily or weekly forwarding options
- Mail receipt & sorting
- Clear, competitive postage rates
UK-Based Support
Speak to a real person in the UK by phone or email during standard business hours whenever you need help.
No Hidden Fees
Transparent pricing with no “per scan handling” charges. You always see exactly what you are paying for.
Secure & Compliant
Processes designed around HMRC and ICO requirements. Your data and mail are handled with industry security practices.
The UK’s Trusted Virtual Address Service
A Prestigious UK Business Address Wherever You Are.
Secure mail forwarding, digital scanning, and official registered office services. Establish a professional presence at our UK business centre while we handle your incoming post.
Our Services
Everything You Need to Run a UK Business Remotely
From basic mail forwarding to full corporate compliance, Forwardmymail provides the infrastructure for your success.
Digital Mailroom
We open, scan, and securely upload your mail to your private portal so you can read it from any device.
- High-quality PDF scans
- Optional OCR text search
- Secure cloud storage
Virtual Business Address
A professional trading address for your website, invoices, and marketing materials.
- Established business centre location
- Enhance your brand image
- Keep your home address private
Registered Office
Use our address as your official registered office for Companies House and HMRC.
- Government mail handling included
- Meets UK Ltd legal requirements
- Compliance-friendly processes
Director Service Address
Keep director home addresses off the public register while remaining fully compliant.
- Public record privacy
- Statutory mail handling
- Covers all listed directors
Company Formation
Ready to incorporate? We can form your UK limited company and set up your address in one step.
- Digital documents included
- Fast track formation options
- UK compliance guidance
How It Works
Simple, compliant mail handling in four steps
From sign-up to scanning, we handle the admin so you can focus on running your business.
Sign Up
Choose a plan, complete checkout, and instantly reserve your new UK business address.
Verify ID
Complete a quick online identity check (KYC) so we can meet UK AML regulations.
We Receive Mail
Use your Forwardmymail address on Companies House, invoices, and websites. We accept mail on your behalf.
You Manage Online
Log in to your secure portal to read scans, download documents, or request forwarding instantly.
Pricing
Simple, Transparent Pricing
All plans include access to your secure online portal. Prices shown exclude VAT.
Personal Mailbox
£125/year
Ideal for individuals needing a secure UK mailing address without business use.
- Premium UK mailing address, (personal use only)
- Mail receipt & sorting
- 5 free scans per month - then credits/top-ups
- Secure online portal access
- Free initial setup
- Not for registered office or business trading use
Business Address
£175/year
Perfect for freelancers and small businesses that need a professional trading address.
- Use on website & invoices
- Junk mail filtering
- Secure portal access
- Non-regulatory mail handling via credits, (pay-as-you-go after free allowance
- Free initial setup
Registered Office
£225/year
A complete compliance package for UK limited companies, including director address protection.
- Everything in Business Address
- Registered office address
- Director service address, (1 Director, call for additional names)
- Official government mail handling - scanned & delivered free (HMRC, Companies House, Courts etc)
- Compliance checks included
- Free initial set up
Full Virtual Office
£299/year
The ultimate professional image for your company with enhanced communication features.
- Everything in Registered Office
- UK local phone number assistance
- Parcel handling options
- Out of hours handling
- Free initial set-up
COMPANY FORMATION PACKAGE
Bundle with a plan above. Companies House fee charged at cost, currently £50.
What’s included
- UK limited company incorporation filing (standard turnaround)
- Digital incorporation documents (Certificate + company docs)
- Director/PSC/share details captured securely
- Optional Registered Office/Director Address bundling
Popular add-ons
additional charges apply, see details.- VAT registration (admin service)
- PAYE registration (admin service)
- Confirmation statement reminders / filing service
- Digital statutory registers pack
Ultimate + Parcel Handling PackageAdd Parcel Handling
Add-on can only be purchased with an active plan.
Usage rates apply beyond inclusive allowances and can be tailored to your volume. Example rates:
Mail, Scanning and Credits
Official mail (HMRC, Companies House, Courts, local authorities) is scanned and delivered free with our Registered Office packages. All other mail is handled via our simple credits system. Buy top-ups anytime; unused credits expire after 12 months.
- High-quality PDF scans added to your portal.
- Optional OCR text search (where available).
- Credits apply to non-regulatory mail and additional pages beyond any included allowance.
| Item | Example rates |
|---|---|
| Letters | £0.85 per item + postage + materials at cost |
| Additional scanning | £0.50 per page beyond allowance, £0.25 each additional page |
Parcels and Storage
Parcel handling is available as an add-on. We can receive parcels and couriers, log delivery, and hold items securely for collection or forwarding.
- Forwarding charged at carrier cost, plus packaging materials at cost.
- Oversize, heavy, or courier items may require a special handling fee. POA
- Storage is short-term by default; long-term storage is chargeable after the free holding window.
| Item | Example rates |
|---|---|
| Standard parcels (up to ~5kg) | £1.50–£3.00 per parcel + postage |
| Oversize / heavy / courier | Special handling fee per item |
| Long-term storage | First 5 days free, then daily rate |
UK Compliance Notice:
In line with UK Anti-Money Laundering (AML) regulations, we are required to verify the identity and address of all customers. This is a secure digital process completed after sign-up.
AI-Powered Business Solution
Never Miss a Call Again with AI Concierge
Your intelligent virtual receptionist that answers calls 24/7, books appointments, and handles customer inquiries—all while sounding completely human.
Get Started Today →Instant Setup
100% Secure
Available 24/7
Professional Service
Why Choose AI Concierge?
Transform your business communications with cutting-edge AI technology
Answer Every Call
Never miss another opportunity. Our AI receptionist answers instantly, every time—even during peak hours.
Smart Scheduling
Automatically book appointments, send confirmations, and manage your calendar without lifting a finger.
Natural Conversations
Advanced AI that understands context, handles complex queries, and sounds genuinely human.
Detailed Analytics
Get insights on call patterns, customer needs, and business opportunities with comprehensive reporting.
Multi-Language Support
Serve customers in their preferred language with built-in translation and localization capabilities.
Cost Effective
Get enterprise-level reception services at a fraction of the cost of hiring traditional staff.
Simple, Transparent Pricing
Choose the perfect plan for your business needs
Starter
£39/mo
Perfect for small businesses
- Up to 100 calls per month
- Basic call handling
- Email notifications
- Standard voice quality
- Business hours support
Most Popular
Professional
£59/mo
For growing businesses
- Up to 300 calls per month
- Advanced call routing
- Appointment scheduling
- Premium voice quality
- Priority support
- Call analytics dashboard
Full Business
£99/mo
For established companies
- Up to 500 calls per month
- Multi-language support
- CRM integration
- Custom voice branding
- Advanced analytics
- 24/7 dedicated support
- API access
How It Works
Get up and running in minutes, not days
1
Choose Your Plan
Select the package that best fits your business needs and budget.
2
Quick Setup
Customize your AI receptionist with your business details and preferences.
3
Forward Your Calls
Redirect your business line to your new AI receptionist number.
4
Relax & Grow
Let AI handle your calls while you focus on growing your business.
What Our Customers Say
"AI Concierge transformed our customer service. We haven't missed a single call in months, and our clients can't tell they're speaking with AI!"
Owner, Mitchell Dental Practice
"The appointment scheduling feature alone has saved us 10 hours a week. Best investment we've made for our growing law firm."
Managing Partner, Thompson & Associates
"As a solo consultant, having a professional receptionist was out of reach. AI Concierge gives me that professional image at an affordable price."
Business Consultant
Frequently Asked Questions
How quickly can I get started? +
Most businesses are up and running within 30 minutes. Simply choose your plan,
customize your settings, and forward your calls. No technical expertise required!
Does it really sound human? +
Yes! Our advanced AI uses natural language processing and premium voice synthesis
to create conversations that are virtually indistinguishable from human receptionists.
Most callers don't realize they're speaking with AI.
Can I customize the responses? +
Absolutely! You can customize greetings, responses, and even the AI's personality
to match your brand. Premium plans include custom voice branding options.
What happens if the AI can't answer a question? +
The AI is designed to handle most common inquiries, but if it encounters something
outside its knowledge base, it can take a message, schedule a callback, or transfer
to a human team member seamlessly.
Is there a contract or can I cancel anytime? +
All our plans are month-to-month with no long-term contracts. You can upgrade,
downgrade, or cancel anytime with no penalties or fees.
Ready to Transform Your Business?
Join hundreds of businesses already using AI Concierge to deliver exceptional customer experiences.
Start Your Free Trial →
Built for Modern Business
Created to bridge the gap between traditional mail and digital workflows.
Forwardmymail was founded to give remote directors, global entrepreneurs, and digital-first teams a stable UK base without the overhead of a traditional office. Whether you are an expat, a start-up, or an e-commerce seller, our service keeps your company compliant while protecting your privacy.
Our mission is simple: provide a prestigious address and seamless mail handling so you can focus on growing your business, wherever you are in the world.
100+
Happy clients
000's
Of items processed
FAQs
Frequently Asked Questions
Answers to the most common questions about addresses, scanning, and compliance. Contact us if you need anything more specific.
Can I use this address as my Registered Office?
Yes, if you choose a plan that includes Registered Office service. We will receive and process official mail from Companies House and HMRC on your behalf.
Do you open my mail by default?
For scanning and digital mailroom services, we open mail in our secure facility to create PDF copies. If you only require forwarding, we can forward sealed items according to your preferences.
Can non-UK residents use this service?
Yes. Many of our clients are based overseas but need a compliant UK address. Additional ID documentation may be required depending on your country of residence.
What identification do you require?
We will ask for standard KYC documentation such as a government-issued photo ID and proof of address. All documents are handled and stored securely.
How long does it take to set everything up?
In most cases, your address is ready as soon as payment is complete and your ID has been verified. Many customers are fully set up within one working day.
Contact
Get in Touch
Need help choosing a plan or have a compliance question? Send us a message and a member of the team will get back to you.
info@forwardmymail.co.uk
Phone
01543 406028
Mon–Fri, 9am–5.00pm GMT
Office
8a Bore Street
Lichfield
Staffordshire
WS13 6LL